01
Confirm the process and dates
Read the SPA, vacant-possession documents and developer instructions. Use the required form or channel and independently confirm the dates that apply to your property.
Defect submission guide
How to Submit a Home Defect List to the Developer
A clear submission connects every concern to a location, evidence, date and next action.
Evidence-led guidanceTraceable next stepsClear professional limits
What this means
A clear submission connects every concern to a location, evidence, date and next action.
A useful defect submission is more than a list of labels. It gives the receiving party enough information to locate each item, understand the visible concern and track what happens next without losing the original evidence.
Practical sequence
Seven steps for a clearer defect submission
The sequence keeps each concern identifiable from first record through repair follow-up, while leaving contractual and legal questions to the applicable documents and advisers.
02
Give every item a stable reference
Use a simple number and keep it unchanged across the report, submission, repair response and later verification.
03
Describe what is observable
State the room, surface and visible or functional condition. Avoid guessing at a concealed cause or using a vague label such as poor workmanship on its own.
04
Add useful photo context
Include an overview that locates the item and a closer image that shows the concern. Markings should clarify the evidence without covering it.
05
Submit through a traceable channel
Keep the final submitted version, date, acknowledgement and any appointment or reference number together.
06
Track the repair response
Record whether each item is accepted, scheduled, completed, disputed or waiting for access. Do not delete the original entry when the status changes.
07
Recheck important repairs
Compare the same location and intended outcome under suitable conditions. Keep limitations visible when an item cannot be verified.
How it works
From inspection evidence to a controlled repair record
Prepare
Confirm the property documents, submission route, applicable dates and evidence available.
Organise
Group identifiable items by location and give each one a stable reference.
Submit
Use the required channel and retain proof of exactly what was sent and received.
Track
Connect every response, repair update and verification result to the original item.
What this helps you decide
What to keep with each submitted item
- Create a submission another person can locate and follow
- Preserve a traceable record from first evidence to repair
- Know when a repair can be rechecked against the original item
Evidence and boundaries
What to keep with each submitted item
- A stable item number and exact property location
- A factual description of the visible or functional concern
- An overview image and useful close-up
- The inspection date, method and relevant limitation
- The submitted version, channel, date and acknowledgement
- Repair updates and before-and-after evidence linked to the same item
Common questions
Use the guide with the right context
See a property-matched price first. Contact details are requested only after you choose an option.
Get Instant QuoteShould I submit one long list or separate items?
Use separate, identifiable items grouped by location. Each item should keep the same reference through submission, repair and verification.
Can I state the cause of a defect?
State the observable condition and supporting evidence. A concealed cause should not be presented as confirmed unless the appropriate investigation supports it.
What if the developer uses its own form?
Follow the applicable process and keep a copy of the completed form, attachments, submission date and acknowledgement.
Does this guide confirm my DLP deadline?
No. Confirm the dates and rights that apply from your SPA, developer documents and appropriate professional advice.
When is repair verification useful?
It is most useful when the original item, location, evidence and intended repair outcome remain clear and the relevant area is accessible.
Start with your property
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